Privacy policy
Last updated: July 1, 2026
At Toykio Store, your privacy matters to us. This Privacy Policy explains how Nitin Koul, Trika Growth, operating under the store name Toykio Store, collects, uses, stores, and protects your personal information when you visit our website, place an order, contact us, or interact with our services.
By using Toykio Store, you agree to the practices described in this Privacy Policy.
Information We Collect
We may collect the following information when you use our website or place an order:
- Name
- Email address
- Mobile number
- Billing and shipping details
- Order details
- Payment status and transaction reference details
- Customer support messages
- Device, browser, and website usage information
- Any other information you voluntarily provide to us
We do not intentionally collect sensitive personal information unless it is required for order fulfilment, customer support, fraud prevention, legal compliance, or another lawful purpose.
How We Use Your Information
We use your information for the following purposes:
- To process, confirm, and deliver your orders
- To share order updates, shipping updates, and payment confirmations
- To provide customer support
- To manage returns, replacements, refunds, and cancellations
- To improve our website, products, and services
- To send service-related communication
- To prevent fraud, misuse, or unauthorized transactions
- To comply with applicable legal, tax, accounting, and regulatory requirements
We may also use your contact details to send promotional updates, offers, or product information where permitted by law. You may opt out of promotional communication at any time.
Payment Information
Toykio Store does not directly store your full card number, UPI PIN, net banking password, wallet credentials, or other sensitive payment credentials.
Payments are processed through secure third-party payment gateway providers. We may receive limited payment-related information such as payment status, transaction ID, order ID, and payment confirmation details for order processing, refund processing, accounting, and support purposes.
Sharing of Information
We may share your information with trusted third parties only when necessary, including:
- Payment gateway providers
- Shipping and logistics partners
- Website hosting and technology service providers
- Customer support and communication tools
- Accounting, tax, legal, or compliance service providers
- Government authorities, regulators, or law enforcement agencies, if required by law
We do not sell your personal information to unrelated third parties.
Children’s Privacy
Toykio Store sells products intended for children, but the website, purchase process, and customer account interactions are intended to be used by adults, parents, or guardians.
We do not knowingly collect personal information directly from children. If you believe that a child has provided personal information to us without parental or guardian consent, please contact us at support@toykiostore.com and we will take appropriate steps to review and delete such information where required.
Cookies and Tracking
Our website may use cookies and similar technologies to improve website performance, remember preferences, analyze traffic, support checkout functionality, and improve user experience.
You can control or disable cookies through your browser settings. However, some parts of the website may not function properly if cookies are disabled.
Data Security
We take reasonable technical and organizational measures to protect your personal information from unauthorized access, misuse, loss, alteration, or disclosure.
However, no online platform can guarantee complete security. You are responsible for keeping your device, login credentials, and account details safe.
Data Retention
We retain your information for as long as necessary to fulfil the purposes described in this Privacy Policy, including order fulfilment, customer support, accounting, tax, legal, and regulatory requirements.
When information is no longer required, we may delete, anonymize, or securely archive it.
Your Rights
Subject to applicable law, you may request to:
- Access the personal information we hold about you
- Correct inaccurate or incomplete information
- Withdraw consent where processing is based on consent
- Request deletion of your personal information, where legally permissible
- Raise a grievance regarding the use of your information
To exercise these rights, contact us at support@toykiostore.com.
Updates to This Privacy Policy
We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised effective date.
Contact for Privacy Queries
Trika Growth, operating as Toykio Store
Email: support@toykiostore.com
Phone: +91 91756 21755
For legal, billing, return, or grievance-related communication, correspondence details may be provided upon valid request.