Terms of service
Welcome to Toykio Store. These Terms and Conditions govern your access to and use of our website, products, and services.
Toykio Store is operated by Nitin Koul, Trika Growth. By accessing our website or placing an order, you agree to be bound by these Terms and Conditions.
Use of Website
You agree to use Toykio Store only for lawful purposes. You must not:
- Use the website for fraudulent, illegal, or unauthorized activities
- Interfere with the website’s operation, security, or functionality
- Attempt unauthorized access to our systems
- Copy, reproduce, or misuse website content without permission
- Provide false, misleading, incomplete, or inaccurate information while placing an order
We reserve the right to restrict, suspend, or cancel access to the website if we suspect misuse.
Product Information
We make reasonable efforts to display product descriptions, images, specifications, pricing, age recommendations, safety notes, and availability accurately.
However, product colors, packaging, size, design, accessories, and appearance may slightly differ due to photography, screen settings, manufacturer updates, supplier changes, or batch variations.
Please read product descriptions, age suitability, safety notes, and usage instructions carefully before purchasing.
Product Safety
Many products sold on Toykio Store are intended for children and may require adult supervision. Customers are responsible for checking age suitability, choking hazard warnings, small parts warnings, assembly instructions, and other safety instructions before giving a product to a child.
Toykio Store is not responsible for injury, misuse, improper assembly, lack of supervision, or use of a product contrary to the manufacturer’s instructions.
Pricing and Availability
All prices are listed in Indian Rupees unless stated otherwise. Prices may change without prior notice.
A product shown on the website may become unavailable due to inventory changes, supplier delays, listing errors, or operational issues. If an ordered product is unavailable, we may cancel the order and issue a refund for the amount paid.
Orders
An order placed on Toykio Store is considered confirmed only after successful payment and order acceptance.
We reserve the right to cancel or refuse any order due to:
- Product unavailability
- Incorrect pricing or listing error
- Payment failure or suspected fraud
- Incomplete or incorrect delivery information
- Serviceability issues at the delivery location
- Any other reason that makes fulfilment impractical or unlawful
If we cancel a prepaid order, the eligible refund will be processed as per our Return, Refund, and Cancellation Policy.
Payments
We may accept payments through payment gateways, UPI, debit cards, credit cards, wallets, net banking, or other payment modes available on the website.
Toykio Store is not responsible for delays, failures, or errors caused by banks, payment gateways, card networks, UPI systems, or third-party payment providers.
Shipping and Delivery
Shipping and delivery will be governed by our Shipping Policy. Delivery timelines are estimates and may vary due to courier delays, location, weather, public holidays, operational issues, or circumstances beyond our control.
Returns, Replacements, and Refunds
Returns, replacements, cancellations, and refunds will be handled according to our Return, Refund, and Cancellation Policy.
Products are generally eligible for return or replacement only if they are received damaged during shipping, defective, incorrect, or with missing parts, subject to the conditions mentioned in the Return, Refund, and Cancellation Policy.
For damage claims, Toykio Store requires a clear, continuous, uncut unboxing video as explained in the Return, Refund, and Cancellation Policy.
Intellectual Property
All content on Toykio Store, including brand names, text, product descriptions, graphics, logos, images, icons, website layout, and other materials, belongs to Trika Growth, Toykio Store, licensors, suppliers, or respective rights holders.
You may not copy, reproduce, distribute, modify, or commercially use our content without written permission.
User Reviews and Content
If you submit reviews, ratings, feedback, images, videos, or other content, you grant us permission to use, display, reproduce, and share such content for website, marketing, quality improvement, and customer support purposes.
You must not submit content that is false, abusive, illegal, offensive, misleading, defamatory, AI-manipulated, edited in a misleading way, or in violation of any third-party rights.
We reserve the right to remove any user-submitted content at our discretion.
Limitation of Liability
To the maximum extent permitted by law, Toykio Store and Trika Growth will not be liable for indirect, incidental, special, consequential, or punitive damages arising from your use of the website, products, or services.
Our total liability for any claim related to an order shall not exceed the amount paid by you for that specific order.
Force Majeure
We will not be responsible for delays or failure to perform due to events beyond our reasonable control, including natural disasters, strikes, courier disruptions, internet failures, payment system failures, government restrictions, pandemics, accidents, supplier delays, or other unforeseen events.
Governing Law and Jurisdiction
These Terms and Conditions shall be governed by the laws of India.
Any disputes shall be subject to the jurisdiction of the courts located in India, subject to applicable law.
Contact Us
For questions about these Terms and Conditions, contact:
Nitin Koul, Trika Growth, operating as Toykio Store
Email: support@toykiostore.com
Phone: +91 91756 21755
For legal, billing, return, or grievance-related communication, correspondence details may be provided upon valid request.